|상품명||A4 패턴지/랩핑지/포장지 - 스윗폴드(캔디플래닛)|
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A. [Payment] is the 4th step, where you are suggested to choose a payment method for overall cost:
a. Direct Credit Card: For those who do NOT HAVE a PAYPAL ACCOUNT
b. PayPal Transfer: For those who HAVE a PAYPAL ACCOUNT;
B. Click [Payment] button, which will redirect you to PayPal integrated system. Choose [Don’t have a PayPal account?] option if you want to pay directly with your Credit Card; Choose [Pay with my PayPal account] option to make a PayPal transfer payment.
C. After order is complete, order confirmation alert will be automatically sent to your e-mail address. *If the e-mail doesn’t arrive in a few minutes, it might be considered as a spam mail. So please check your spam mail folder.
D. After the order shipped out, the e-mail alert will be sent to customer’s address.
We want you to be totally satisfied with your order, however we understand if a product doesn’t meet your expectations. We want you to be sure that we do our best to make the return as painless as possible. Needless to say, we cannot accept back products, which are overly used or purchased not from MANET. To return items to our company, please follow these simple steps:
* The side that will be responsible for shipping cost and handling fees for return products vary depending on the situation.
1. Return & Exchange policy
We will always do our best to ensure that your product arrives directly to you and in perfect condition. Unfortunately shipping services cannot provide 100% perfect deliveries. Please understand that some uncertainties, mistakes and special circumstances could occur; so we want you to trust us and we will do our best to avoid or resolve them for your best.
A request for refund and exchange should be made within 2 days after the delivery date and the products must be arrived to our office within 7days. If 2 days already passed, Request can be refused.
1) Customer’s request: Please contact us by our Q&A board or Email. All returning and additional shipping costs should be paid by the customer.
2) On our side:
(1) Wrong or Missing Item: Refund and exchange is possible
(2) Lost or Damaged item:
Please contact us by our Q&A board or Email.
Refund and exchange will be made depending on each case.
※ All the missing items or replacements for damaged items will be re-sent to you via EMS only. Please note this in advance.
3) Delivery company's fault : Compensated by the delivery company
4) If the recipient doesn't follow the Domestic Import tax law, and the parcel is returned.
All returning and additional shipping cost should be paid by the customer
The first shipping cost you paid is not refundable.
If a cancelled order cost is more than USD 100, there will be a 10% cancellation charge.
After your order is shipped, some minor deformation or damage of the contents might be caused by the impact of Customs procedures and Delivery process such as Small scratches or package deformation, etc. In this case, the refund or exchange is not available as long as the contents are not usable.
If your product is defective, we will proceed with the return process after checking the picture and conditions of the product you had received. Please do not send the products until we review your request.
The process of refund and replacement of defective products could vary depending on each case, distance and features of each country.
To insure yourself and to get proper resolution, please save a shipping box, packing materials and the damaged items for inspection by us.
We'll check all items returned as damaged or defective. In if there would be no inconsistencies found, we reserve a right to not refund you and charge you to recover our fees and expenses.